Alchatek Blog

This article is an excerpt from Episode 13 of Alchemy-Spetec's podcast The Injection Connection, featuring Erin Rothman - Founder and CEO of StormSensor. (If you'd rather view or listen, an audio/visual version of this excerpt is posted at the bottom of the article.)

Charlie Lerman: Have you ever found or identified anything that’s just an anomaly, something that's completely unexpected that you surprised the city with, or anything like that?

Erin Rothman: Once or twice, yes. One example was in Memphis. We were working as part of a larger group to do a model validation study for the storm system because Memphis was dealing with a lot of flooding. And most model validation studies have sensors that are deployed in a limited number of locations and for a very short period of time - one to three months usually. We were deployed for about six months before we got a call claiming that all of our sensors were broken because we were reading four feet of depth, four feet of water in all of the pipes. And that it was flowing backward, and all that was impossible. This is why whoever was running the project didn't like new technology.

But we're thinking like, for every sensor to show this, there's got to be something. I mean, we've never seen it with even one sensor, but if the whole thing's acting up... So, we called the city and they had no idea what was going on. We asked them to go check it out and they came back and said, "Oh, my gosh, there is four feet of water in these pipes and it's flowing backward!" What could possibly be going on? So, they talked to the guys at the plant on the Mississippi River and they said, "Oh, yeah, every time the river hits a certain stage, we open up the gates and then use the storm system for storage." But you're telling me that it goes more than a mile into the system.

So, what we had is a situation where no one really understood that the river was filling the storm system and taking up at least half the capacity on a pretty regular basis. So, when you combine heavy rain and high-water levels, all of which are going into a storm system that is designed to hold only rainwater, you have some pretty significant flooding impacts. Now, what they do is before a storm comes, they close the gates, empty out the storm system, and clear that out.

This article is an excerpt from Episode 13 of Alchemy-Spetec's podcast The Injection Connection, featuring Erin Rothman - Founder and CEO of StormSensor. (If you'd rather view or listen, an audio/visual version of this excerpt is posted at the bottom of the article.)

Charlie Lerman: So, Erin, first off, let's talk about what StormSensor does.

Erin Rothman: Generally, we work with cities across the country to help them understand how much water moves through their storm sewer and coastal systems. We're deployed in every region of the United States. We are in sanitary systems, combined systems, and storm systems. And now we're also looking above ground. We're basically monitoring the volume of water that's moving through these systems and then combining that data with climate information to identify trends that may be tied to storm events versus those that are related more to groundwater or other I&I issues.

Charlie: So, ideally then, you're gaining real-time data detailing what's going on in your system rather than just some snapshot stuff?

Erin: Exactly. We typically deploy for a minimum of a year. Pretty dense resolution networks. Some are installed at almost every junction. These systems are so variable that understanding what's happening between them can give you an idea of where you can target specific mitigation actions.

Episode 13 of The Injection Connection: Who budgets $188 million annually to treat groundwater? The state of Tennessee does, not that they want to. A 2014 study (Kurz I/I Survey) found that roughly 45% of the water treated from their collection system was from inflow. But the treatment costs are just part of the issue. Inflow can and often does wash fines into the collection system. This has many effects. One, reduced system capacity due to these soils sitting in the pipes. Two, potential sinkholes from the loss of soils over time. A third impact is the increased wear and tear on the system, especially lift station pumps. Lastly, and the easiest to see is sanitary overflows and backups that pollute the environment and can damage property. So, with such a clear issue that obviously needs addressing, why isn’t it being addressed? In this episode, Charlie Lerman discusses these issues with Erin Rothman, the CEO & Founder of StormSensor.

Watch the episode in its entirety below, or check it out on TheInjectionConnection.com and the following platforms:

• Spotify
• Apple Podcasts
• SoundCloud
• Google Podcasts
• YouTube

Want information on Alchemy-Spetec products?

This article is an excerpt from Episode 12 of Alchemy-Spetec's podcast The Injection Connection, featuring Outside Sales Representative at All-Tex Supply, Inc. Josh Van Hook. Josh has over 18 years of experience as a distributor in Austin, TX and one of his passions has been chemical grouts. (If you'd rather view or listen, an audio/visual version of this excerpt is posted at the bottom of the article.)

Charlie Lerman: As manufacturers, we love to do all these demos and training sessions and all that kind of stuff. As a dealer, what do you see that seems to be most effective, that helps out your contractors the most, and that leads to more sales generation for you guys?

Josh Van Hook: In my eyes, as a distributor, we get paid to keep material on the shelf and keep stuff in stock. To me, that's probably the most important thing: being able to provide the product to the customer when it's needed. Unfortunately, chemical grouts are not something that most people have plenty of time to plan ahead for, and put together orders and wait for them to be shipped in. As a distributor, that’s what I’ve always focused on. One point I emphasize to the guys that have worked under me (and the guys that I’ve worked for have emphasized to me) is that you've got to have material to be able to sell it. That's the number one thing in my mind regarding a benefit that we can provide to the contractors. That and a little bit of knowledge.

Charlie: Exactly as I led off with at the beginning of our conversation, the three most important things - first off is it there? So, I remember when I was a contractor, we had a chemical grout company talk to us and it sounded great. We were all set, we're going to switch over to their products. And like, when do we get it? Like, you let us know and we'll ship it out to you, it’ll be there in three days. Like, okay, we're done here.

Josh: Yeah, that doesn't work. From our side of it, if we have it, we're going to sell it. That's the main thing.

View the video version of this excerpt...

Want some information on Alchemy-Spetec products?

This article is an excerpt from Episode 12 of Alchemy-Spetec's podcast The Injection Connection, featuring Outside Sales Representative at All-Tex Supply, Inc. Josh Van Hook. Josh has over 18 years of experience as a distributor in Austin, TX and one of his passions has been chemical grouts. (If you'd rather view or listen, an audio/visual version of this excerpt is posted at the bottom of the article.)

Charlie Lerman: Going back through 18 years, what are a couple of unique, interesting jobs that pop up in your mind, specific grout jobs?

Josh Van Hook: There are quite a few. One of the first ones that I was on, this was probably 15 years ago, where I actually went to the site with one of my old bosses at that point in time - it was an elevator pit and the shaft was leaking. This was the first time I'd ever been on to a job site down in that capacity.  I sat there in the corner and just watched as they lowered the smallest guy on the crew down into a manhole or up to the elevator shaft, with a tube of grout and he started injecting. Obviously, that one sticks out just because it was one of the first ones I was on.

Charlie: Was that right next to a quarry?

Josh: That was, yep. I believe you were out there.

Charlie: We were on that together! Holy cow! I totally forgot about that job.

Josh: Like I said, for some reason after all these years, that's the one that sticks out the most. And then, there are some pretty neat ones down in San Antonio. There was a botanical garden job that we were on and we got to go out there on a regular basis. And it's just neat seeing some of that stuff and then also watching the contractors work. Some of those guys are like artists in how they do that kind of stuff.

Charlie: There are some people that are just really incredible and almost to the prima donna point where they've got to have everything set up perfectly. But yeah, they can massage the grout and do some special things out there. That one at the elevator pit, they were lowering a guy down into the shaft. There were only like 36 inches and it was filling up with water. He had like five minutes of work and then we had to pull him up. We'd get the pipe down there, drain it. It just kept going back and forth.

Josh: Yeah, and I was still green at that point. I’m sitting in the back corner just wondering to myself, what did I get myself into? And here we are, still doing it.

View the video version of this excerpt...

Want some information on Alchemy-Spetec products?

This article is an excerpt from Episode 12 of Alchemy-Spetec's podcast The Injection Connection, featuring Outside Sales Representative at All-Tex Supply, Inc. Josh Van Hook. Josh has over 18 years of experience as a distributor in Austin, TX and one of his passions has been chemical grouts. (If you'd rather view or listen, an audio/visual version of this excerpt is posted at the bottom of the article.)

Charlie Lerman: One of the things I’d like to say - and I hope you can add on to this because it's right there in the Austin area - is there's a standard kind of tick you'll find from distribution that people just come in, pick up a couple of pails a month or something like that. But then, we have these what I like to call “grout nirvana” jobs that just all sudden pop up. They're typically no bid. I think within the last couple of years, we had (without really going to the contractor's name or the job specifically) a close to $50, 000 just on the grout material side job that came up within a few days there, right?

Josh Van Hook: Yeah, obviously the grouting world is very up and down due to the weather pattern, too. And so, we'll go for a stretch without selling anything really big. Then all of a sudden, you'll have something break loose and you'll have a bunch of rain or you'll have the weather change. And all of a sudden, it’s nothing to sell 25, 50, $75 000 worth of grout on any given job just because they've got to have it.

Charlie: Those things get kind of hard to forecast both on the manufacturer side and on the distributor side because you look at, you’re like, well, how much we're going to do with Alchemy-Spetec this year? And you're like, well, last year, we did this but it's up and down because you hit those job specifics.

Josh: Correct. And with the grouts, you just don't know what you're going to get. We go into corporate meetings and talk about forecasting and whatnot. Over the years, I’ve learned that you really can't forecast your chemical grout sales for the year just because no one knows how far a bucket of grout's going to go. One bucket could do a whole job or one bucket could turn into 100 buckets. You have no idea until you get in there.

View the video version of this excerpt...

Want some information on Alchemy-Spetec products?

This article is an excerpt from Episode 12 of Alchemy-Spetec's podcast The Injection Connection, featuring Outside Sales Representative at All-Tex Supply, Inc. Josh Van Hook. Josh has over 18 years of experience as a distributor in Austin, TX and one of his passions has been chemical grouts. (If you'd rather view or listen, an audio/visual version of this excerpt is posted at the bottom of the article.)

Charlie Lerman: What are some of the common mistakes you see the contractors make with chemical grouting?

Josh Van Hook: A lot of times they just don't know, and they're afraid to ask the questions, or they think they know. Because everybody can read a piece of paper on the website and figure out, okay, this is what I need to use, this is how you do it, this is the right product. And then, without thinking about it, they'll just go out and start doing it - whereas they should have probably gotten the rep involved, a specialist, to come out there. Every job's a little bit different and that's probably the major problem that I see out there.

Charlie: Yeah, and that ties back into the fact that the product has to be available. So, you guys stock the product, which is wonderful. But it doesn't matter if you're loyal to a certain brand of chemical grout, if you need it that day, if it's not there, then that doesn't help you. But then, the second part is, like you said, getting that tech help and having somebody. Because it's not rocket science, I mean, we're not geniuses here but we have experience and this isn't intuitive. So, we can help people get through that and understand.

Josh: Yeah, because most people nowadays, especially on my side of things, there are not a whole lot of people who know the chemical grout world and the people that do are starting to become fewer and fewer. So, from the supplier standpoint, having somebody who knows enough to get somebody started or get them headed in the right direction, that's a big plus.

View the video version of this excerpt...

Want some information on Alchemy-Spetec products?

On Episode 12 of The Injection Connection, host Charlie Lerman welcomes Outside Sales Representative at All-Tex Supply, Inc. Josh Van Hook. Josh has over 18 years of experience as a distributor in Austin, TX and one of his passions has been chemical grouts.

Watch the episode in its entirety below, or check it out on TheInjectionConnection.com and the following platforms:

• Spotify
• Apple Podcasts
• SoundCloud
• Google Podcasts
• YouTube

Want information on Alchemy-Spetec products?

A Polyurethane Grout Manufacturer That Cares About Your Contracting Business

As stated in our recent blog post, A Competitive Edge for Contractors...

At Alchemy-Spetec, the success of your business is our top priority. You gain a significant competitive edge over your competition with access to the widest selection of premium materials and equipment, plus rock-solid reliable technical and marketing support. Our entire company culture is built around ensuring your success in this industry.

Marketing Support for Polyurethane Repair Contractors

In this post, we'll take a look at an example of Alchemy-Spetec marketing support for a dedicated customer.  Prairie Poly Solutions offers slab lifting, void filling, and crack sealing services to the Alberta and Saskatchewan areas in midwestern Canada.  When looking for a fully stocked professional rig, they came to Alchemy-Spetec. According to owner Gary Papp, "We were looking for a full-service material provider.  An organization that not only offered the highest quality polyurethane concrete repair products but top-of-the-line equipment and tech support. We found that in Alchemy-Spetec, and then we were pleasantly surprised to discover their substantial marketing support as well."

When Gary requested assistance with the vehicle wrap design for the rig he purchased from us, we were more than happy to help. Gary worked closely with the Alchemy-Spetec marketing department to communicate what he was looking for in a design. Multiple drafts were created and gradually refined until Prairie Poly Solutions had the exact look they needed. A local vehicle wrap specialist in Canada used the files to create and apply the actual wrap to the rig.  Here are a few more photos...

• Addition of contractor logo and contact to pre-made brochure PDF files. (And a referral to an online printing service for easy ordering of print versions.)
• Addition of contractor logo and contact info to existing videos and animations.
• General advice on internet advertising, blogging for leads, web design, keywords, etc. (And referrals to expert providers.)

Want to learn more about marketing your contracting business?

Editor's Note: An earlier version of this article was published under the title Develop Your Competitive Edge. 

In today's fast-paced infrastructure repair market, you need every advantage you can get. At Alchemy-Spetec, the success of your business is our top priority. You gain a significant competitive edge over your competition with access to the widest selection of premium materials and equipment, plus rock-solid reliable technical and marketing support. Our entire company culture is built around ensuring your success in this industry.

Polyurethane – Quality and Selection

Alchemy-Spetec offers one of the most technologically advanced grout product lines currently on the market, We offer a wide variety of leak seal materials, including injection resins for sealing water leaks in cracks, curtain grouting foams for sealing challenging/gushing leaks, acrylic injection resins that penetrate thin cracks and saturate soil, epoxy resins for structural repair and preventative waterstop products. We also offer a wide variety of geotech materials, including slab lifting foams, deep-soil lifting foams, soil stabilization foams,. The superior quality of these materials guarantees fewer callbacks from your customers. Many of these products are also certified for contact with potable water, making them safer for the environment.

Equipment and Accessories Selection

We’re a one-stop-shop for all things polyurethane concrete repair, with one of the most versatile equipment and accessory product lines in the industry. Once you’ve picked out the product that best fits your needs, we can provide it all: pumps, hoses, packers/ports, and specialty accessories.

Tech Support – Experience and Dedication

Do you need technical support? You’re in luck—we’re home to the industry’s premier technical support squad. Averaging decades of experience, we also pride ourselves on being incredibly responsive. For example, our team was once called on to assist with a large metro project in the Western United States. The customer informed us at 4 pm on Monday evening that assistance was needed at 9 am the very next day! Our Technical Services Director, Vice President, and Western Regional Sales Manager traveled to the site Monday evening to help diagnose the location of the leaks and develop an action plan. Our Technical Services Manager remained on site for two more days to ensure that the project was successful. Depending on the size and scope of the project, response time and participating team members may vary, but this story serves to illustrate the lengths we will go to assist customers.

Training and Education

We offer the industry's most thorough training and education for both leak seal and geotech polyurethane infrastructure repair. This includes job site training/consulting, online educational content, and training workshops at distributor locations - not to mention one of the most educational blogs in the industry.

Marketing Support

Our marketing department provides qualified customers with product application illustrations and photos for use on websites, customized brochure PDFs for printing, and truck signage graphics. We also offer the use of our educational videos and animations. Lastly, we’re available for guidance on everything from online lead capture strategies to internet advertising, and more.

We’re Committed to Your Success

The overriding theme here is our commitment to your success. Obviously, this is not totally altruistic in nature.  The more successful you are, the more materials and equipment you buy.  But it is 100% genuine.  Our entire team understands the relationship between YOUR success and OUR success.  This point of view is thoroughly ingrained in our company culture.

Want more information on Alchemy-Spetec products?